You Don't Need to Be "Tech-Savvy" to Use MediMate
We hear it all the time: "I'm not good with technology."
And that's perfectly okay. In fact, that's exactly why we built MediMate.
MediMate is a health assistant that works over the phone — a regular phone call. No downloading apps. No creating accounts. No tiny buttons or confusing screens. If you can dial a phone number, you can use MediMate. It's really that simple.
How Does It Work?
Here's all you need to do:
- Pick up your phone — any phone. A landline, a flip phone, or a smartphone. It doesn't matter.
- Dial +1 (855) 633-2468 (that spells MEDIMATE).
- Talk. Just speak naturally, like you're talking to a friend.
That's it. There's nothing to install, nothing to charge, and nothing to figure out.
What Can MediMate Help With?
When you call, you can ask about things like:
- Medication reminders — "What time should I take my blood pressure medicine?"
- Health questions — "I've been feeling dizzy after lunch. Is that normal?"
- Tracking how you feel — MediMate remembers your conversations and notices patterns over time.
- Understanding your health — Get clear, plain-language answers instead of confusing medical jargon.
You don't need to remember medical terms. Just describe how you feel in your own words. MediMate understands.
Built for Real People, Not Just Tech People
We designed MediMate with one goal: make healthcare accessible to everyone, especially people who feel left behind by today's technology.
That includes:
- People who prefer phone calls over apps
- Anyone who finds smartphones confusing or hard to read
- Folks in rural areas with limited internet access
- Family members who want peace of mind about a loved one's health
- Anyone who just wants a simpler way to stay on top of their health
You don't need Wi-Fi. You don't need a computer. You don't need your grandkids to set anything up for you.
Your Privacy Is Protected
We take your health information seriously. MediMate is fully HIPAA compliant, which means your personal health data is protected by the same rules that doctors and hospitals follow. Your conversations are encrypted and private — always.
You can read more about our security practices on our Security page.
What Does It Cost?
You get 5 free minutes to try MediMate, no strings attached. After that, plans start at just $5 for 20 minutes of support. There are no subscriptions or hidden fees — you only pay for the time you use.
Give It a Try
The best way to understand MediMate is to experience it yourself. Pick up your phone and call:
+1 (855) 633-2468
We're available 24 hours a day, 7 days a week. And we speak English, Spanish, and Arabic.
Welcome to healthcare that fits your life. Welcome to MediMate.